Privacy Policy

Introduction

Café L'Aura ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you subscribe to our coffee delivery service, we collect:

• Name
• Email address
• Delivery address
• Service preferences

Automatically Collected Information

We may collect technical information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

How We Use Your Information

We use collected information for the following purposes:

• Processing and fulfilling your coffee subscription orders
• Communicating with you about your orders and deliveries
• Improving our website and services
• Sending you information about new roasts and offerings (with your consent)
• Complying with legal obligations

Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract fulfillment: Processing necessary to provide the services you requested
• Legitimate interests: Improving our services and business operations
• Consent: Marketing communications (where applicable)
• Legal obligation: Compliance with applicable laws

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Delivery partners for order fulfillment
• Payment processors (if applicable)
• Legal authorities when required by law

All third parties are required to maintain the confidentiality of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Subscription data is retained for the duration of your active subscription plus 3 years for accounting purposes.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

International Data Transfers

Your data is processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

Contact Information

For questions about this privacy policy or our data practices, contact:

Café L'Aura
47 Rue de Manchester
1080 Molenbeek-Saint-Jean
Brussels, Belgium
Email: [email protected]